Privacy Policy

Privacy Policy

Introduction

Welcome to https://lafayette-crisis-counseling-therapy.denvermentalhealthcare.com (henceforth referred to as “Lafayette Crisis Counseling Therapy” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You register an account and use our applications and services
  • You visit or navigate any of our websites linked to this policy
  • You subscribe to receive newsletters, emails, telephone calls, or text messages (SMS) from us

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes your username, email address, and password used to access our services.
  • Payment Information: Details related to your payment methods for purchasing our products or services.
  • Financial Information: Transaction records and billing information.
  • Purchase Information: Data about the products and services you buy from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
  • Location Data: Geographic data collected when you interact with our location-based services.
  • Feedback: Comments, reviews, or suggestions provided by users regarding our products and services.
  • Social Media Information: If you choose to connect your social media accounts with us, we may collect data from those platforms.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this information through various means: user input forms, online interactions, browser cookies, and automated technologies used to enhance functionality and personalize your experience. Additionally, third parties may share personal data with us in accordance with their privacy policies.

Cookies

Cookies are small text files placed on your device by our website or applications for operational, analytics, and advertising purposes. We utilize different types of cookies, categorized as:

  • Strictly Necessary: These ensure basic functionalities of our site, such as enabling secure connections and personalizing content.
  • Preference: Cookies in this category remember user preferences, language settings, and other customization options.
  • Analytics: Used to analyze website traffic and improve performance, providing insights into user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they accept.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected. Once the data is no longer required or if you withdraw consent, we will delete or anonymize your information in accordance with applicable laws. The specific retention periods vary based on legal obligations and business requirements.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  • Encryption of data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy and security standards
  • Regularly updating our security protocols to address emerging threats

Children’s Privacy

Lafayette Crisis Counseling Therapy does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian concerned about any such data, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure (right to be forgotten) or restriction of processing
  • Data portability
  • Objection to the processing of your data
  • Non-discrimination in certain situations
  • The right to file appeals or complaints with supervisory authorities

To exercise any of these rights, please reach out to our privacy team at your earliest convenience. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or if you have any concerns regarding this Privacy Policy, please contact us:

  • Via email at: contact@lafayette-crisis-counseling-therapy.denvermentalhealthcare.com
  • By mail at: Lafayette Crisis Counseling Therapy, [Address], [City, State, ZIP Code]